Frequently Asked Questions

Below we try to answer some of the most common questions asked by people who book our boat tours. If you have any further questions about our service, routes or boat, please do not hesitate to contact us. We are here to help you :)

Below we try to answer some of the most common questions asked by people who book our boat tours. If you have any further questions about our service, routes or boat, please do not hesitate to contact us. We are here to help you :)

The boat has a rear access door, at the stern, making it easier
for people with reduced mobility to enter the boat. However, it would not be adjusted to the dimensions
of a wheelchair.

Yes, the boat has a bathroom.

Yes, our boat is Pet Friendly :)

There is no minimum age limit. Minors must wear life jackets
during the whole crossing.

Yes, it is allowed.

Yes, smoking is allowed on board.

Alcoholic beverages are not allowed on board.

The maximum number of passengers is 6 persons excluding crew.

Yes, minors count as adults because the regulations governing the number of passengers per boat do not distinguish by age. Aware of this, we have a 10% discount on the price of the booking for large families who want to enjoy our routes.

No, it is not common to get seasick on board. The boat has a navigation stabilisation system that makes the trip more comfortable. However, if it does happen, appropriate measures will be taken to improve the passenger’s conditions.

It will depend on the crossing to be made. In general, we recommend you to wear comfortable clothes according to the weather conditions.

We recommend sun protection on sunny days.

All our routes offer an extra Accident Assistance Insurance cover included in the price.

Haven’t we solved your doubts?

If you have more questions about our service, routes, or bookings, take a look at our booking and cancellation section or contact us directly. We are here to help you :)

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